Privacy Policy

Last updated: 19.Aug.2025

We are committed to protecting your personal data across all our services — home care, childcare, and counselling. Here’s how we handle your information:

1. What We Collect

Depending on the service, we may collect:

• Your name, contact info, emergency contact

• Booking preferences or health-related needs

• Child or dependent information (age, allergies, routines)

• Therapy intake forms and session records

• Payment and transaction data

2. How We Use Your Data

We use the data to:

• Match you with the right caregiver or therapist

• Schedule, manage, and follow up on appointments

• Provide safe, personalized care and support

• Process payments and manage communication

• Comply with relevant care standards and laws

3. Data Sharing & Confidentiality

• We never sell your data.

• Data may be shared internally with authorized staff to deliver services.

• In counselling, session content is confidential unless safety concerns arise.

• In rare cases, we may share data with authorities as required by law.

4. Data Security

• All data is stored securely using encrypted systems.

• Only authorized staff can access your sensitive information.

• We regularly review our systems to protect your privacy.

5. Cookies & Analytics

Our website uses cookies to track general usage and improve experience. You can opt out in your browser settings.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Withdraw consent for non-essential use

• File a complaint if you feel your data is misused

Please contact us for any privacy-related request:
info@awesomekeep.com